At Ogna Proggle, we take your privacy very seriously. This privacy policy outlines our approach to data privacy and how we handle and process your data when you purchase from us, contact us or visit our site through the Big Cartel store ognaproggle.bigcartel.com or www.ognaproggle.com (the ‘Site’).
THIRD PARTY PROVIDERS
Our site is hosted by Big Cartel (Based in the US). They provide us with the online e-commerce platform that allows us to sell products to you. Your order information is gathered via big cartel who store your data on a secure server protected by a firewall.
When you shop at Ogna Proggle, your payment is processed via PayPal or Stripe. All payment transactions are encrypted and subject to the PayPal or Stripe privacy policy. We do not have access to your payment details.
Once you leave the site or are redirected to a third-party website or application, you are no longer governed by this privacy policy or our website’s T&C.
We use the above mentioned third parties, to power our online shop.They will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Ogna Proggle’s privacy policy does not cover the practices of these providers, who each have their own GDPR compliance and security measures in place to keep your data safe. We recommend you read their own privacy policies for further information. Links below.
THIRD PARTY POLICIES
Big Cartel Privacy policy:
https://www.bigcartel.com/resources/help/article/privacy-policy
Paypal Privacy Policy:
https://www.paypal.com/uk/legalhub/privacy-full
Stripe Privacy Policy:
https://stripe.com/gb/privacy
Google Analytics Privacy Policy:
https://www.google.com/intl/en/policies/privacy/
YOUR PERSONAL INFORMATION
DEVICE INFORMATION
When you visit the site, we automatically collect certain information about your device, IP address, time zone, type of web browser, product views & webpages you browse. This is ‘Device Information’ and is collected using ‘Cookies’.
Cookies help us provide you with a better website. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
We also use Google Analytics to help us understand how our customers use the Site. You can also opt-out of Google Analytics and access their privacy policy above.
ORDER INFORMATION
When you order through the site, you provide information including name, billing & shipping address, payment information, email address, phone number and the details of the product/s that you are ordering. We refer to this information as ‘order Information’.
You must provide this ‘order information’ so we can fulfil your order. We do not store this information anywhere other than within the secure systems we use. Our shop has SSL, which adds a layer of security when you enter your information at checkout.
'Personal Information' in this privacy policy, refers to both device & order Information.
SHARING
We use your order information to fulfil any orders placed through the site (including processing your payment information, shipping, and providing you with order confirmations) using the third parties mentioned above.
Additionally, we use this order information to communicate with you and — when in line with your preferences, provide you with information or advertising of our products.
Importantly, we will never sell, distribute or lease your personal information to other third parties unless we have your permission or are required by law to do so (lawful request, subpoena or search warrant).
MARKETING
Any information we use for marketing purposes will be kept with us until you notify us otherwise. If you have previously agreed to direct marketing purposes, you may change your mind at any time by emailing us directly at [email protected] with the subject heading UNSUBSCRIBE or click ‘Unsubscribe’ within the Newsletter.
CONSENT & AGE
Upon providing us with personal information to complete a sale via the site, we imply that you are consenting to us collecting it and using it for the above.
By using this site, you represent that you are at least the age of majority in your county, state or province of residence, or that you are the age of majority in your county, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
DATA RETENTION
We retain your personal information only for as long as necessary to provide you with our services as detailed above. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
Under UK tax law we are required to keep your basic personal data for a minimum of 6 years after which time it will be destroyed.
CONTACT US
This privacy policy may change or be updated from time to time, please check back regularly.
If you’d like more information, have questions or comments please do not hesitate to email [email protected]